DELIVERY & RETURNS
As soon you place your order, you will receive a confirmation email. Orders are shipped twice a week and the customer will receive it within 12 days from ordering. International shipping time may differ according to the location. All orders are shipped from our studio in Mumbai using Mirakle Couriers and for international orders Mirakle ties up other reputed shipping companies. Incase the customer requires the delivery to be done urgently, we will have to be notified 2 days in advance.
Shipping within India
We offer free shipping on all products when paid for online by credit card or debit card. Once shipped please allow 3-5 working days from dispatch for your goods to reach the destination.
Runaway Bicycle ships to almost all major countries at a flat rate of 2000 INR. All the international payments are accepted via Paypal. Please be aware that the above shipping charges are not inclusive of any custom or import duties that may levied upon reaching the destination country. We have have no control over these charges and are unable to estimate what they may be.
If you wish if you wish to cancel your order, write to us within 24 hours of placing the order at firstname.lastname@example.org
Return and exchange:
We have made every effort to display as accurately as possible the colours of our products that appear on Runaway Bicycle. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
If upon receipt of your order you find anything unsatisfactory, drop us a line within three days of receiving the product. We would be happy to provide refund or exchange. All products should be returned with the tags intact and in their original packaging, in an unwashed and undamaged condition. Once our team has checked the merchandise, you will receive an email confirming that your return has been accepted. Cost of the return will be borne by customer.
Please be careful while trying on items. Item should be returned new and unused as Runaway bicycle holds the right to not to accept returns in case product is used or damaged by customer. We accept return within 12 days. And the payment will be returned in the same mode as received within 7-15 days.Please do not if not received within 12 days, no exchange or return will be entertained.
Please note that you will not be entitled to cancel or return an order for any bespoke or customised item unless the product is faulty or not as described.